Module 5 covers a the most important topic of your JIRA; implementing your own workflows. It implements the theory of the previous part and uses this knowledge to create the workflow you need for your own company.

In the "Project Management" module we discuss the JIRA hierarchy and how the application works and interacts between different levels, creating projects, project administration and the project browser. A practical session follows

"Filtering" is the topic for module 8. We ask what are filters and why do we need them? We learn how to configure filters, what are shared filters and how to email filter results. The module ends with a practical.

User management is very important for the JIRA administrator. It is a necessity, but it's something you need to manage very carefully because security issues are always important.
- LDAP / Active Directory integration
- user management
- Email handling / MS Exchange system accounts

4 hours.
This training provides information on how to effectively integrate JIRA and Confluence with each other. Confluence is an efficient project management documentation tool. All project related information should be kept here. Confluence is the Atlassian wiki system for your project documentation and minute notes. You can also uese it for your Frequently asked Questions (FAQ), Questions and Answers, to prevent a ticket to be filed at all.

Flowing nicely along we have the second of our "Issue Operations" modules. With the ground work covered in the previous module, we now look at advanced issue operations and have a practical session.

Module 5 covers a very important topic in JIRA; "Workflows". We have an introduction to workflows, take a look at the workflow designer and some workflow operations. A practical follows.

The sixth module discusses "Dashboards". We take an introduction to dashboards and what they are before looking at some operations such as creating, sharing and customising. Again, a practical brings the module to a close.

This training provides the server administrator information on how to manage the server hardware, operating system and alike.
- backup & restore
- security
- server setup
- network setup (firewalls, network ports, anti-virus etc)
- server maintenance
- server upgrades
- Pittfalls with Add-ons from Atlassian Marketplace
- Atlassian software upgrades
- Pitfalls with upgrades
- Database administration